Privacy Policy

1. Information We Collect

1.a Personal Information

• Name, email address, and login identifiers when you create an account or sign in (Google, Apple, or Facebook).
• Contact details you voluntarily provide (e.g., phone number).

1.b Usage Information

• App activity (features used, preferences).
• Device information (model, operating system, unique identifiers).
• Diagnostic and log data (IP address, timestamps, crash reports).

1.c Location Information

With your permission, we may collect and process your location to enable transport recovery and related services. You can control location access in your device settings.

2. How We Use Your Information

• Provide, operate, and improve the App and its services.
• Authenticate users and enable account sign-in.
• Facilitate transport recovery services and related communications.
• Send important notifications such as updates, confirmations, or service alerts.
• Maintain security, prevent fraud or abuse, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information only as follows:

• Service Providers: With trusted third parties who help us operate the App (e.g., Firebase for authentication and hosting) under confidentiality and data-protection obligations.
• Legal Compliance: To comply with applicable laws, regulations, or valid legal processes, or to protect rights, safety, and property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction.

4. Data Storage & Security

• We use industry-standard safeguards to protect your information.
• Data may be stored using secure cloud services such as Firebase.
• No method of transmission or storage is completely secure; risks cannot be eliminated.

5. Your Choices & Rights

• Access, update, or delete your account information in the App where available.
• Withdraw consent for location sharing at any time via device settings.
• Request account deletion or data inquiries by emailing support@darkbyte.uk.

6. Children’s Privacy

The App is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

7. Third-Party Services

The App may offer integrations or links to third-party services (e.g., Google, Apple, Facebook login). Their privacy practices are governed by their own policies. We encourage you to review them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will provide notice within the App or by other appropriate means. The “Effective Date” above reflects the latest version.

9. Contact Us